Manager, Customer Business - Walmart in Bentonville, AR at TreeHouse Foods

Date Posted: 10/13/2019

Job Snapshot

  • Employee Type:
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Employee Type:

Full time


AR Bentonville (A St.)

Job Type:


Job Posting Title:

Manager, Customer Business - Walmart

Job Description:

Position Summary:

The Customer Business Manager (CBM) is accountable for overall customer performance vs. plan (AOP delivery), revenue and margin. This role will also be responsible for customer satisfaction and delivering on customer-supplier scorecard metrics.

Position Responsibilities:

  • Has ownership of the day to day customer relationship and is a gatekeeper for retailers
  • Sells the TreeHouse value proposition proactively and provides linkage to customer strategy​
  • Accountable for accurate demand planning and link to commercial planning ​
  • Has accountability to deliver on the AOP plan and provides key input to customer AOP plan
  • Executes sales initiatives of the division as communicated by the Sales VP​
  • Enhances and grows profitability of the customer P&L ​
  • Develops whitespace opportunity and sells in new items
  • Clearly defines and communicates customer requests to organization, sharing potential impact to customers
  • Analyze customer data/BI/Unify to drive customer results ​
  • Execution of MAPS/4Ps​
  • Develop and execute customer trade spend strategy ​
  • Provide strategic/financial recommendations for bids, trade management and total customer growth​
  • Responsible for working with and utilizing the Associate Customer Business Manager (ACBM) and brokers to full potential
  • Bid strategy and execution that has the best interest for the customer as well as TreeHouse Foods
  • Aligns with ACBM to create and enter PPM, and ensures customer expectations are clearly defined in PPM​
  • Influences customer-supplier scorecard metrics as well as internal and external​ messaging

Qualifications and Requirements:

  • Minimum of 5 years of business experience in sales or related field
  • Excellent oral, written, interpersonal communication skills and effective relationship building skills
  • Excellent business analytical skills – use of data to drive product and pricing strategies, and their impact to production forecasts
  • Solid financial acumen - Understanding of P&L and price implications to optimize customer bid strategies and management of trade funding
  • Fluency in UNIFY, BI, SAP and Sharepoint​
  • Strong customer interaction and negotiation skill capabilities
  • Strong project management skills demonstrated problem solving ability, skilled at managing and prioritizing multiple projects; effectively track project progress, communicate project status to stakeholders at varying level of the organization and demonstrated ability to lead projects to completion on time and within budget
  • Strong cross-functional and team coordination skills
  • Creative problem solution abilities; ability to be resourceful to improve long-term customer relationships
  • Capable of building strong internal and external relationships to achieve desired customer outcomes
  • Broker or Key Account Management experience with large or multiple accounts; ability to influence third party partners to achieve profitable results
  • Category Leadership experience
  • Ability to transform insights and analytics into customized strategic account plans for deliver growth
  • MS Office (Word, Excel, PowerPoint); SharePoint


  • Bachelor’s Degree Required – Type: Business, Finance or related field

Working Conditions:

  • 20-60% travel to various THS locations, customer appointments, industry events or other job related functions.

Disability Assistance
TreeHouse Foods is an Equal Employment Opportunity Employer and offers opportunities to all job seekers, including those with disabilities.  If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to In your email please include a description of the specific accommodation you are requesting and a description of the position for which you are applying.

EEO Considerations

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.


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